Governments webcast is in two parts:
Part 1 of our webcast talks about the
Accessibility for Ontarians with Disabilities Act, 2005 and what it
means to provide accessible customer service. You’ll also learn about
disabilities and barriers to accessibility.
Part 2 of our webcast talks about the Accessible
Customer Service Standard and the steps you need to do to be ready for
January 1, 2012.
These are both available in print from The Staff Room - please email admin@the-staffroom.com to order your copy.
Cost is $30.00.
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